Privacy Policy

Effective Date: [11/01/2026]

Welcome to Karanova Mart. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

a) Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Shipping & Billing Address

  • Payment Details (processed securely through payment gateway)

b) Non-Personal Information

  • IP Address

  • Browser Type

  • Device Information

  • Website usage data (through cookies)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates and notifications

  • Improve our website and services

  • Prevent fraud and misuse

  • Send promotional offers (only if you opt-in)

3. Payment Security

We do not store your card or banking details on our servers.
All payments are processed through secure and trusted third-party payment gateways.

4. Cookies

Our website may use cookies to enhance your browsing experience.
Cookies help us understand customer behavior and improve website performance.

You can disable cookies in your browser settings if you prefer.

5. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with:

  • Courier partners (for delivery)

  • Payment gateway providers

  • Legal authorities (if required by law)

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of incorrect data

  • Request deletion of your data (subject to legal obligations)

To make such requests, contact us at the email below.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

9. Contact Information

Business Name: Karanova Mart
Email: karanovamart@gmail.com
Address: SHOP-04, Avishkar Heights, Road No. 15, Jawahar Nagar, P.S Mango, Jamshedpur, East Singhbhum, Jharkhand – 832110, India

If you have any questions regarding this Privacy Policy, please contact us via email.